Refund Policy

Refund Policy for NEET Exam

Last Updated: 17 APR 26

At NEET Exam, Resonance Institutions (we, our) strive to ensure a transparent and fair process for all NEET aspirants (you, your) registering for the examination. This Refund Policy outlines the refund considerations, if any.

1. General Policy

Once you make the registration fee payment for the NEET exam, the payment is non-refundable and non-transferable under the existing terms. However, refund requests may be considered only in exceptional scenarios.

2. Exceptional Refund Scenarios

Your refund request will be considered only under the circumstances listed below:

• Duplicate Payment: If a payment is made twice for the same registration, the excess amount will be refunded after verification.
• Transaction Failure: If the amount is debited from your bank account but payment confirmation is not received due to technical issues, the full amount will be refunded after verification.

3. Refund Request Procedure

• A refund request must be submitted within 7 working days of the transaction date.
• The request must be sent via email to support@minineet.in
• The email must include:
  • Payment receipt
  • Registered mobile number
  • Registered email address
• The accounts team will verify the claim and process the refund upon approval.

4. Refund Timeline

If approved, refunds will be processed within 7 to 15 working days. Actual credit time may vary depending on bank and payment gateway policies.

5. No Refund Cases

No refund will be issued under the following circumstances:

• You choose not to appear for the NEET exam.
• Incorrect or incomplete information is submitted during registration.
• You fail to meet eligibility criteria after successful registration.

For Further Communication

Website: www.minineet.in
Email: support@minineet.in

Address:
Plot No. 388, Kakateeya Hills Rd 8, Kakatiya Hills, Guttala Begumpet, Kavuri Hills, Madhapur, Hyderabad, Telangana 500081.